We get your feedback to the team that can fix it, and chase a response until you have one.
We don't stop until the brand acknowledges your feedback.
Hi, I'm Jaye.
I built TellTheBrand because I kept hitting the same wall. I'd like a brand.Something would be broken, not enough to leave a public review, but enough that I wanted them to know.
Customer service forms went into the void. Public reviews are for the big stuff. This wasn't that. Calling a 1-800 number for a $12 product was absurd.So I built the channel I wanted. If you've ever wished a brand would just hear the small thing that bugs you, this is for that.
I read every submission personally and don't stop until the brand responds.— Jaye